Riyadul Islam
Web Developer | Web Hosting, Technical Support & AI Tools
Professional Summary
Tech-savvy and fast-learning web professional with practical experience in web technologies, hosting environments, and AI-assisted workflows. Skilled in problem-solving, customer communication, and leveraging modern AI tools to improve efficiency and deliver quality support. Eager to grow in web hosting infrastructure settings, comprehensive customer support matrices, and foundational system administration architectures.
Technical Expertise
Hosting & Infrastructures
- Web Hosting Basics
- Domain & DNS Management
- cPanel / WHM Fundamentals
- Linux Environment Basics
Core Web Technologies
- HTML5 Structure Markup
- CSS3 Presentation & Layouts
- JavaScript Interactivity
- WordPress Architecture
Support & Workflows
- Advanced AI Tools (ChatGPT, Claude)
- Customer Escalation Communication
- Ticket Lifecycle Management
- Issue Isolation & Troubleshooting
Professional Experience
Freelance Web Developer
Independent Web Operations Specialist
- Developed, structured, and securely maintained production-grade websites for diverse client operations.
- Assisted with structural domain setups, advanced zones DNS mapping, and transactional secure email configurations.
- Managed daily technical operations inside standard cloud hosting environments and handled safe application database migrations.
- Integrated semantic AI LLMs within standard workflows to expedite technical research workflows and decrease time-to-resolution for environment troubleshooting.
Strategic Technical Focus Areas
Modern Web Applications Deployment
Configuring, debugging, and maintaining clean code client interfaces and optimizing client-side performance metrics.
DNS & Mailbox Engineering Infrastructure
Mapping complex record sets (A, AAAA, CNAME, MX, TXT/SPF) to secure integrity configurations for electronic mail communication servers.
Hosting Environment Provisioning
Running server maintenance checks, preparing migration snapshots, and operating within administrative dashboard panels.
AI-Guided Automation Assisting
Developing systemic diagnostic scripts and processing custom inquiries fast using foundational AI API model inputs.
Education Background
Higher Secondary Certificate (HSC) — Science
NS Govt. College, Natore
Languages
- Bengali: Native proficiency
- English: Professional Working Proficiency (Technical Communications)
- Hindi: Professional Working Proficiency
Remote Operational Readiness
- Hardware: Modern SSD-equipped high-performance workstation
- Connectivity: Dedicated redundant high-speed internet channel
- Availability: Positioned for global remote operations instantly
Contact & Hiring Enquiries
Interested in working together?
Currently reviewing opportunities for support and hosting roles in Bangladesh or remote positions.